User Data Care

Privacy Policy Overview

We value your trust and privacy while using our emotional intelligence resources

Our policy applies from December 2, 2025 and may be updated as needed.

What Data We Collect

We collect information only when needed for providing emotional tools or responding to your requests. This may include your name, contact details, device data, and site usage patterns. Collection is carried out in accordance with Australian privacy laws.

  • Contact information you submit
  • Feedback and support questions
  • Usage or device information
  • Preferred resources or topics
  • Browser cookies for performance

We do not require sensitive identifiers and do not knowingly collect such data from minors. Sensitive personal data should not be submitted on this site.

How We Use Your Data

Contact details and site activity help us provide personalised emotional support, improve our website, and communicate relevant updates. We use information only for outlined, consented purposes.

Data is securely stored and not sold or traded. Anonymised details may be used for analytics to optimise user experience. Your settings control marketing contact preferences.

Your Privacy Rights

You may access, request correction, or restrict your data at any time. Australian privacy regulations grant you rights to transparency, rectification, erasure, and data portability.

Access Your Data

Request a summary of the information we have collected about you.

Correct Your Data

Update inaccuracies in your details by contacting our support team.

Request Deletion

Ask us to remove your data where legally possible.

Data Portability

Obtain a copy of your provided data in electronic format.

Disclosure and Sharing

Personal data is never rented, traded, or sold to third parties. Limited access is provided to select partners for website maintenance or required legal compliance only.

Aggregated, non-identifiable data may be used for research or reporting. We always prioritise anonymisation and confidentiality measures.

Information Security Measures

We implement security protocols including encryption, restricted access, and regular audits to safeguard your information. Our team is trained to handle data responsibly.

While we strive for strong security, no method is fully risk-free. Contact us directly if you suspect concerns regarding your data.

Contact About Privacy

Reach our privacy team with questions or rights requests.
Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61.2.0591.2667
Email: content@cyrenovara.com